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I am so thankful there are people like Tom and Karina who help families like mine. We had a terrible car accident with the whole family which killed my father and seriously injured my little brother and me. Our dream holiday in Australia turned into a nightmare and when we got back home to Germany we did not even get time to grieve. Our life changed completely in one second. We were so lucky Tom was recommended to us by one of his former clients! Tom and Karina were very understanding and we felt that they really care about their clients. When we met them in Germany they took a lot of time for us and answered all our questions.
They were also very patient when we took ages to answer emails because it sometimes was too hard for us to focus on the accident. I have to admit I was a bit worried at the beginning because I did not know anything about laws in Australia but Tom and Karina took a lot of time to explain everything to me and made sure I understood. In the end everything happened exactly as they had been telling us or it even turned out better.