Anna, Firstly I’d like to say it was nice to see you in person today and I enjoyed our little chats in the meeting room between negotiations.
Also I want to thank you for today and your support and all your work so far. You are amazing.
Dear Anna, I am writing to express my gratitude for your fantastic representation in my recent workers Compensation Case. Your determination and expertise were a credit to you and the reason for a favourable outcome.
Your professionalism and dedication in my case not only helped my result but provided me with confidence and also helped with my anxiety and worry during a stressful time.
But you truly went over and above to get the favourable outcome.
I am deeply grateful and appreciative of all you hard work and I will be recommending you to others who may be needing your assistance.
Thank you again Anna and you were so lovely to work with.
Hi Anna,
Thankyou so much, very much appreciated. I am also forever grateful for Rene’s work behind the scenes and your great work to set me up for my future. I am forever thankful I changed to Stacks Goudkamp the first time we spoke over 6 yrs ago.
On behalf of my family and myself, have a beautiful Christmas to both of you and hope you have a great day with Family and friends, and I hope 2023 is as bigger and even more successful for both Rene and yourself.
Hello there,
I’d like to tell you about someone very special. Her name is Anna Tavianatos and she has really been looking after me.
I’ve been in a terrible situation with my life for a few years. There are times when I’ve wanted it to end and when I’ve been so overwhelmed that it all feels quite hopeless.
Anna has been kind and attentive in her support and interactions when attending to my situation. Anna’s advice and direction has been accurate. it’s important to note that Anna always responded and continues to respond to my many emails and queries – no matter how panicked or distressed I can be. I value and appreciate Anna helping me through this horrendous and nerve wracking process and would recommend her to someone in need.
Good Afternoon David,
I am writing to you to share my appreciation of your wonderful staff that handled my Aware Super TPD case.
Aware Super dragged my application out for 12 months and I was becoming very frustrated with the delay considering my workers comp claim had already been finalised thanks to Con.
Anna Tavianatos and her administrative assistant Rene Tronche were superb. They went above and beyond with assisting me through this difficult process.
I have the utmost respect for their knowledge, their professionalism and ultimately their patience, especially with me, as at times, I felt Aware had neglected me. Anna and Rene were always available, very supportive and kind, I cannot speak highly enough of your quality staff.
Thank you for taking my case and having a successful result. I wish all of you the best and my appreciation.
Kind regards.
Hi Anna
A huge thank you for all your work over the past two years.
We are beyond grateful to you and your team we can now move on and put this chapter behind us.
Samantha De Freitas has been the light we needed during our darkest times in the years following my husband’s workplace injuries. When all hope was lost, she showed us empathy, understanding and knowledge in finding the best pathways and options for his situation when we felt no one else can. She has been fighting for our best interest when we had no fight left and she has helped carry my family when we saw no end. From the moment she has taken over our case, she has been non-stop working hard and this is evident in the interactions and conversations we’ve had with her. She remembers little things that we’ve said that we would not expect a legal rep to remember, this demonstrates that she takes the time to understand us on a personal level and these little details means that she is invested and attentive to our situation.
As we slowly repair and get our lives together, we are in awe with where Sam has taken our case to. Due to her resilience, diligence and knowledge she has gotten us to the stage we are today – and though we still have a number of stages to get through, for the first time in years our matters have started to settle and our hope is getting clearer.
My husband and I would like to express and recognise that Sam has been amazing, supportive, a lending hand and an empathetic ear. We understand that the work that Sam does is difficult, chaotic, testing, and reactive though she still manages to be responsive and attentive to our questions and needs. It’s very hard to come across people like Sam and we just want to ensure that this is heard at the highest level of management within Stacks Goudkamp. I am in tears writing this as we are forever appreciative for the help she has given us to date. We look forward to continue working with her.
A special mention to Ryan Brown, who has been there from day 1 – he was there when we first came to Stacks Goudkamp and though we were not scheduled to meet him on the first day (the legal rep was unwell), we thank our lucky stars that he was there that day and he kindly offered to still proceed with meeting us. He sat there for hours, listening to everything my husband wanted to say. My husband felt so comfortable with him, that he released all his pain for Ryan to capture. Ryan assisted and encouraged him to have his hurt released. Though Ryan does not directly manage our case we feel he has also been looking out for us like a guardian Angel.
As earlier stated, though our case is not finished and we still have a few matters to get through, my husband, myself and my family are thankful to both Sam and Ryan for where we have gotten to so far.
Dear Samantha and the team at Stacks Goudkamp –
Firstly, I would like to thank you all from the bottom of my heart , for working tirelessly on my late husband’s case. It hasn’t always been easy, but you never gave up and believed in this case, which undoubtedly was won with your perseverance and hard work.
Words cannot express what this means to my family, all though it will not bring my husband back, it will bring some closure to my family.
We all would like to again thank you for your time and we will forever remain indebted to your due diligence and extremely hard work over the last few years.
I wish to thank Stacks Goudkamp and in particular Anna Tavianatos for her professionalism, advice and expertise in workcover.
Anna’s compassion along with her knowledge and expertise constantly reassured me during difficult and stressful times when treatments were being denied by the insurance company.
Anna was always available when needed, she provided clear and timely advice during the injury dispute which helped to put me at ease.
I had a positive outcome, gaining back the treatments I needed which had been denied in a medical dispute with the insurer.
I would highly recommend Anna Tavianatos and her team to any future clients.
Anna,
Thankyou so much for all your support, care and help in getting this finally settled, I feel a weight off my shoulders already, and what ever the future holds for me, the one thing that no one can take away from me is my freedom.