Hi Tom and Ruth,
Thank you so much for your wonderful emails and support and guidance. I could not have had two nicer and more dedicated lawyers defending me. I also felt very secure in the knowledge that you understood the effects of a mild to moderate TBI as few people do including the medical professionals. Tom you certainly impressed us as we have referred a friend to you today.
It has not been a great three years as I’ve watched my career regress and relationships dissolve, however it’s people like you that have got me through this period and hopefully my recovery continues. Thanks so much again for everything!
I would just like to thank you for your generosity, which is especially welcome at the moment. You have been supportive and professional since our first meeting. Thanks again for dealing with everything at a difficult time.
I am moving on with my life and thank you for being a stepping stone to this next chapter.
The family is very happy with the outcome and we have slowly drip fed it to Dad as well who is also relieved and happy with the result. We can’t thank the both of you enough for your tireless work throughout the past couple of years. I am looking forward to also thanking Michael Lee for the fantastic recommendation. Your communication and professionalism whilst showing huge amounts of passion and care for our case and our family were second to none.
We would like to offer our heartfelt gratitude to you and your team for administering our claim. Initially it seemed like an insurmountable task for us as there were so many parties involved.
After my first conversation with you I felt relaxed and confident that I was heading in the right direction.
Victoria, you were highly professional at all times along with a beautiful personality which allowed us to work together for the best outcome.
I would highly recommend Stacks Goudkamp to anyone who is considering seeking assistance with an injury claim especially a cruise accident.
Thank you for everything, the outcome was so much more than we expected.
As you know, I have been going through a bit of a rough time of late, with my health. I am now home, after two trips to hospital and can now, finally, thank you, for achieving such a successful outcome with my accident settlement.
I am very grateful and truly appreciative of all your efforts on my behalf.
After being involved in a motor vehicle accident in 2014 I was recommended by a friend to Stacks Goudkamp.
My family and I were introduced to Karina Heywood soon after my accident
and Karina was able to guide us in how to proceed financially with several super claims and a TPD claim. Karina took the time to visit us at home and was happy to answer all our questions which made things a lot easier for myself given the extent of my injuries and not having to travel away
from the comfort of my home.
I found everyone at Stacks Goudkamp to be very understanding and accommodating to the needs of both me and my family at a very difficult time. I was very happy with their knowledge and commitment.
I would highly recommend Stacks Goudkamp particularly Karina Heywood whom
looked after this part of my case.
What has opened my eyes throughout this whole process is the amount of people I have met who have survived an accident BUT not survived the whole process of making a claim. I appreciate they make it difficult to put off the unethical in our society from making a false claim but also made me wonder how many injured people are sitting behind closed doors suffering and alone and living a half life.
I remember the day in hospital when, on the advice of the Social Worker that my recovery would be a very long one and we needed legal help. I was still heavily medicated and burst into tears saying I didn’t do anything wrong I was just driving home so why do we need a lawyer.
Thank goodness we contcted your office as we had no idea how complicated everything could get or how long my recovery would take and who knew my partner, who had never been in hospital before would also have a life threatening experience too.
So again a huge thank you to you and Tom, but especially to you, for the amount of work you have put in on my behalf – always so very kind and gentle and willing to listen.
I hope Tom and his firm know and appreciate you for not only who you are but also for all you do.
You definitely made this whole journey easier to navigate.
Thanks and kindest regards
As I told Brett on the phone I am very happy with the outcome of this case, and I must add that independently of the outcome I’m very happy with the way you handled the case from the beginning. The accident I had is not a good memory and when I came to you, one of my main expectations was to be not being reminded of it too often. I really believe you and Brett did a great job in being efficient and precise enough so that I didn’t have to bring back these memories too often. I felt shielded from all this and for this, I thank you.
Moreover I’m aware that me moving overseas did not simplify the case, and you handled this very smoothly as well.
Overall I’m fully satisfied with how you handled the claim and I’m very glad that used your firm.
Thank you for everything, and do not hesitate to stop by next time you visit the France.
Thank you so much Ruth for your kind words – you have brought me to tears again (seems to be happening all too frequently of late!). I cannot express how truly grateful I am for the unwavering support that you have shown to Steve and I – you have added a genuine human touch to what can otherwise feel like a very isolating and completely helpless situation at times. I am so thankful that we engaged Tom and yourself to help us through this journey – I don’t think we could have done this without you.
Thank you again from the bottom of my heart.
I wish to pass on my thanks to Stacks Goudkamp and Ms. Katrina Heywood and her team in particular, for their consistent professionalism and dedication in bringing about a successful end to my TPD claim.
Initially I (foolishly) lodged the claim myself, but was simply left hanging by the Insurance company for 12 months before being told I had no case. After engaging Stacks Goudkamp and having Karina take over my case, the insurance company dragged the claim process out for another two years.
To her great credit, Karina’s tenacity never wavered throughout this period. After all other avenues had been exhausted it was the threat of being taken to court by Stacks Goudkamp that brought about the successful end of this long and arduous period in my life.
I was treated with courtesy, respect and empathy and was kept up to date at all times by Karina. I have no hesitation whatsoever in recommending Stacks Goudkamp to other people in the same position as I was.
I’ve been in a lot of tough times and difficult situations in last 2 years but I never fell down, never gave up. If I am still in mainland and waiting for release of detection. I have to confess that I could not be here today without your help . Literally means of thanks for all that you’ve done and still doing for me.
It helps me to be strong by knowing that I have a guardian angel. Yes, you are my guardian angel. You helped me too many times, it means too much for me . Particularly when that government is so cruel. There are many people like you that they are helping us . It is like a light in the darkness, it is hope.
It is so precious – I really appreciate what you are doing for me .
Thanks a million times
I would highly recommend Stacks Goudkamp to any person. I am beyond grateful to have had the support of Brett and Tom who guided me throughout the whole process. Thank you for your compassion and professionalism while communicating at my level and making what could have been a nightmare, more bearable.
Many thanks Ruth
This customer centric culture that comes naturally to you should be bottled and sent to every corner of Australian business.
Well done you. You clearly have super negotiating skills. Your negotiating success has given me the security, that any ongoing sequalae from this MVA, which needs medical care, is now covered for my future life.
I can not thank you enough – nor StacksGoudkamp, for sticking by me, for this result.
It was lovely to meet your team last week.
It was really nice to see solicitors who are genuinely interested in helping their clients receive appropriate care- you have an excellent team.
The level of professionalism, along with your compassion, care, and attention to detail throughout the time of my claim, allowed me to focus purely on the rehabilitation of my injury. I cannot thank Tom and the team enough for the guidance they offered throughout my claim, and the fantastic result that they managed to achieve with my claim.
Thank you again for assisting me in my claim for compensation, and for the fantastic outcome. I will have no hesitation in recommending your firm, and the professional service that you offer for anyone that may need help.
Good day Tom,
While other lawyers wouldn’t look at my case after an erroneous police report of a pedestrian accident, you were audacious enough to take it on.
I do believe your sense of fairness was a motor. I thank you and Brett Watts for the work he has achieved in order to bring the issue to a successful outcome. I was impressed with your personal involvement and your regard for the affective impact the accident caused me.
It takes emotional intelligence as well as skill and professionalism to deal with
Even though you moved onto bigger and better things, thankyou so much for all your work on my claims and for helping to lay the foundation for a very successful outcome.
We would like to thank you for all of the hard work you have put into our claim. I know you have spent many hours sorting things out for us. You have always been kind and understanding.
Last but not least please pass on our good wishes to Alana as well as she helped us a great deal. You have both made our experience a lot easier.
— CT & ET
My wife and I cannot thank you (Victoria) and Tom enough for your incredible understanding, support and professionalism in helping me make a successful claim against the cruise line. There is absolutely no way we could have done this on our own. I was ready to give up until you took on our case.
Before we met you, it seemed that the cruise line thought I was just an ‘old pensioner’ and I would go away if they ignored and bullied us and threatened expensive court action.
We were amazed by your grasp of Australian and international law and your eye for detail in gathering evidence to support my claim. This included the specialist marine expert report you commissioned which clearly proved the cruise line’s negligence. As well, your tenacity during negotiations with the cruise company was awe inspiring. All of this at no out of pocket cost to us!
Thank you so much for winning this ‘David and Goliath’ battle on my behalf.
Thanks for the update. We were just commenting on how professional and responsive you are. In our professions we hold ourselves to a high standard and don’t always look at the clock. It is rare and reassuring to deal with new people who also hold themselves to that standard.
Please enjoy the remainder of the weekend! But know that you’re not alone if you’re having to tend to work matters on a Sunday.
Victoria & Jane,
I just wanted to say a huge thank you for sorting my claim out in Sydney. I had absolutely no idea that the pay out would be anywhere near the size it was….quite daunting really. I am really very grateful for all your hard work and will hold onto your number should I ever need your services again.
I really am most grateful to you all.
Many thanks and kind regards
Dear Tom and Victoria,
Thank you again for all of your help in IE’s case.
It has been a pleasure to co-operate with you and your team and I have also learnt a lot about the Australian claim adjustment system. I’ll definitely contact you again if I will be needing help in a similar case.
I have sent an email to the Swedish Embassy in Canberra, the Hon Consul of Sweden and the Foreign Ministry in Sweden with a warm recommendation from IE and me to contact your firm.
— VJ [Swedish Lawyer]
I will be forever grateful to you and you Superannuation Team for the preparation, representation of myself and also the finalisation of my Total and Permanent Disablement Claim.
To be honest, 2 years after the application of my TPD claim at Hostplus Superannuation I had given up on the positive outcome however, your time, dedication, advice and professionalism were extraordinary all the way to the approval and finalisation of my TPD claim.
It was a No Win No Fee agreement, which gave me a peace of mind.
I can’t thank Karina Heywood at Stacks Goudkamp enough for your service. I could not be more pleased with the outcome.
I would like to sincerely thank you and particularly Joy Guibani of Stacks Goudkamp for the wonderful efforts that were made on my behalf for my accident claim.
At all stages of the process, I was informed and supported by your firm and you achieved an excellent result for me.
I would particularly want to thank Joy who provided advice and support to me with great professionalism. She is an excellent solicitor and a credit to your firm.
I would recommend your firm as being of great assistance and quality, to any other person.
I had the pleasure of working with Karina who was professional, friendly and helped me through every step of the claim. She responded to all my queries within minutes and kept me updated throughout the claim. She went beyond of duty of care to help me get the compensation that I was entitled to.
I would like to thank you for your hard work, time taken to listen to me, dedication and commitment to get all the relevant information and crucial evidence to prepare my case well. I really appreciate your fight for my rights and your outstanding negotiating skills to discuss and settle my claim well and achieve the maximum amount I am entitled to. My life is now back on track again.
I would like also to thank Ruth for her personal attention and professional approach to my case.
Thank you very much once again.
With kind regards
Hi Victoria and Tom,
Hope you guys are well.
That’s another fantastic outcome! Huge thanks once again for your work and perseverance in securing the result.
I guess that about wraps it up. We have of course advised all the guys at the practice that should they have any clients who are in an unfortunate predicament which we see from time to time in our line of work, they now know exactly who they can refer to and trust for the best care possible. Same goes for our friends and family. Can’t recommend you highly enough.
Meanwhile I look forward to hearing Tom’s voice on the radio while I’m driving the kids everywhere…. glad I can say I know the man behind the voice!
Take care and all the best
Dear Victoria and Alex,
Considering that I was told three years ago by several other law firms that “no Australian law firm will touch cruise claims”, I am amazed that our claim was actually addressed, let alone considered and won. Hearing your firm’s radio ad that fateful night on the bus earlier this year was so lucky. Cruise ships need to address incidents that occur and improve safety standards. It was upsetting that they delayed and delayed any response to me all those years ago. I now feel much better.
Thank you so much for your kind support and sage advice with our compensation claim. You made every effort to help me understand the process. My family and I appreciate all the effort you went to in getting us a great result.
Good afternoon Victoria,
I received the cheque today and it is now safely in the bank awaiting clearance.
I would like to take this opportunity to thank both you and Tom for your assistance in obtaining a settlement. I can now settle down and contemplate my future. You were both very easy to deal with and always available to discuss issues/concerns that I had. I will not hesitate to recommend Stacks Goudkamp to anyone I know who needs any kind of legal assistance.
Once again, thank you both.
I would like to thank you for your time and advice that you have provided to myself and my husband it’s been a very emotional and hard road with his injury and to get a settlement just makes things a little more bearable from a financial perspective. Thank you and thank you to Stacks Goudkamp.
Our sincere thanks
— SP & GP
I would like to take this opportunity to express my gratitude for the excellent work and result achieved by yourself and your team in regards to my compensation case.
The whole process from start to finish was handled professionally with kindness and with my best interests at the forefront.
I believe that you went above and beyond what could be expected to achieve a result well in excess of my expectations.
I will happily recommend you to any friends, family, workmates or others that are in need of your professional services as I know first hand the fantastic care and guidance you can offer them.
I would like to take the time to thank Mr Tom Goudkamp of Stacks Goudkamp and his staff who throughout my case was very helpful and showed compassion and understanding through out what was a long and stress full time for me. The professional and personal way they treated me through my compensation case which lasted over two and a half years was exceptional.
The case was long and at time stressful, however they kept me up to date with every aspect in layman’s terms which helped me understand the legal side of the procedure.
I was very pleased with the final result Stacks Goudkamp achieved for me, which will help me get on with my life after a long drawn out case. I would not hesitate to recommend Stacks Goudkamp to any of my family and friends should they ever need a law firm to represent them in a claim for a prsonal injury case.
Again a special thank you to Mr Goudkamp and his team for representing me in my case and the results they achieved.
Thank you for your email and its attached letter explaining every detail of the settlement.
We would like to express our sincere thanks and appreciation to you, Mr. Black, Alana and the team for every effort that you all have made for the case’s success and kind wishes for the future.
Thank you very much for everything.
With our warmest regards,
— W, T and K
Dear Tatiana and Team
Just a little thank you, for all your help and patience in the handling of my case. It will make a great difference to my life being able to get the help that I might need from time to time, letting my partner do what he needs to do without helping me all the time.
Also it was very nice of you to send me a thank you gift, it was totally unexpected!
Kind regards to all
Tom and Ruth, may I thank you for all of your efforts over the last 4 years. You were both extremely insightful and strategic about my case. What should have been so simple was turned into a complex marathon by the insurer. You gave me the confidence to push ahead and were always willing to take the time to talk through all of the alternatives. I knew I could trust the advice and you made the process bearable. At the worst of times, you need the best help you can get — it’s Stacks Goudkamp
Thank you very much for the great result in my case for for the express post delivery to me which I received today.
Also – I have referred a potential client to you today. He is a close friend.
Keep saving the world!
Tom and Ruth
is exceptional – I thank her. Finally, the lovely Faye who, without her at the hearing I would have been a walking basket case. Faye’s collaboration with my Barrister made me feel relaxed and extremely comfortable resulting in the final outcome and settlement. I have recommended Stacks Goudkamp to another colleague who he also has been happy with the services provided. Once again, thank you all at Stacks including the lovely receptionist.
I was in a car accident over three years ago and due to my injuries have been unable to return to work.
I would like to thank you on the way you handled my case. Both my wife and myself are delighted by the end result. I appreciate that I am not the ideal client at times but you handled my matter very professionally and gave it that personal touch.
We would have no hesitation in recommending you to anybody in a similar situation. You handled my requests, which at times seemed like demands, very professionally.
Once again we would like to thank you and are sending this gift in appreciation of all your help.
Thank you for your help in this very difficult time for me. You have been my pillar of strength. You have been everything your company stands for and have always made time for me.
Thank you also from all of my family. You have taken a lot of pressure off us during this very hard time.
— B & J
I do want to thank you for the hard work and interest you have taken in my case. I am sure I had chosen a great person and great company to work towards getting the insurance company to accept my honesty regarding my back and I thank you for that. I am looking forward to hearing from you further thanks again.
I found the team from Stacks Goudkamp to be confident, efficient, reliable & friendly. I would highly recommend them to anyone requiring legal advice or representation after having them represent myself in a TPI/Super Claim.
Thank you and your team for the gift box I received in the mail yesterday. As you are aware I am more than happy with the way Stacks Goudkamp assisted me with my case. I would not hesitate to refer other clients to you. As you are aware I have already passed on your company’s information to a friend of mine whose daughter is now a client of your company.
Once again a big thank you and look forward to catching up with you over the next couple of months.
— M & T
I can’t find the words to explain how much this means to my wife, our kids, myself and for our future.
We were truly blessed and our grateful that we were directed to Stacks Goudkamp; without Tom and yourself on our side managing everything we would have been lost and definitely financially worse off.
As a family we were struggling to cope after the accident, I know I was and still am. The passion and compassion you have both shown us, treating us more like family than clients. I could never repay and words are not enough to say thank you so much.
I had suffered from bullying and harassment and my employment was terminated after many years of service. Stacks Goudkamp took the time to listen to my concerns and explain my entitlements. The positive outcome of my income protection claim is testament to their hard work and expertise. The service I received was professional and friendly, and their offer of ongoing support is very reassuring. I can not thank
Stacks Goudkamp and in particular Karina, were an absolute pleasure to deal with. I was shown nothing but compassion and understanding throughout my difficult and trying time in attempting to secure my insurance claim through my superannuation. Stacks helped me secure what was rightfully mine and I would recommend anyone to use the very helpful and professional team at Stacks Goudkamp.
Tatiana – I do not know how to thank you enough for the awesome job you did with the resolution of my case. I am completely amazed with the way you negotiated with the insurers. I really think you did an extraordinary job.
— Y & F
To Tom and your team.
Many thanks for all your amazing help and guidance. We are so incredibly grateful for the work yourself, Victoria, Ruth, and your whole team have put in to achieve a result which has immense meaning to our family and our ability to move forward from here.
It has been so refreshing to work with such professional and experienced people who conduct themselves with the highest level of integrity, care and compassion as well as delivering top notch expertise. Victoria is so thorough and has also kept us updated every step of the way. We have absolutely no regrets and I am so glad we decided to move our case to your firm almost exactly 1 year ago. What a difference. I would recommend your services to anyone in need, in a heartbeat.”
Having a car accident can be a very emotional time for all concerned. When a husband and wife are both involved and both parties are injured you don’t realise the impact it can have on the whole family.
Once you have your thoughts together and you are starting to heal the financial impact hits you and this is when you need to seek legal help. Luckily for us we were referred to Stacks Goudkamp Solicitors in Sydney. As we lived in Queensland the legal system is different from state to state.
Tom Goudkamp phoned me personally and explained the process of getting our claim started and from then we knew that with Tom and his excellent staff and we would be in very capable hands. Tom Ruth and Brett kept us up to date until the finalisation of our claim.
We would like to thank them all sincerely.
— A and C
To Karina and the team from Stacks Goudkamp
Our expectations of your service T to achieve Total & Permanent Disability Claim the actual outcome has largely exceeded our expectations. We will always be grateful and appreciate your help, interest and professional approach. It was very much appreciated to be treated by the team as a person instead of a number.
Thanks heaps for keeping that light at the end of the tunnel.
Dear Tom, Ruth, and the entire team at Stacks Goudkamp,
Having had some time to digest today’s incredible outcome and finally find the words to express how grateful I am for your hard work; I wanted to send a quick email over and once again thank you all for everything you’ve done.
After the accident, 2012/13 was quite a rough year, and it definitely took a toll on my fiancé and myself.
However, after today’s amazing result, 2014/15 is going to make it all almost worthwhile (although I wouldn’t advise getting hit by a car).
I cannot stress how much today will change our lives for the better, and it wouldn’t have happened without your hard work, skill and dedication.
So once again, thank you all very much.
With my most sincere gratitude and appreciation.
Thank you very much Karina for your warm help throughout the TPD claim process and especially for the help in avoiding all of the many “mine fields” along the way to enable the claim to succeed.
I just write to thank you for the work you have done for me.
You have been a huge mental support for me through this ongoing process. Thank you for the long conversations on the phone and the time you have given me. I am very grateful and glad you are available in the future.
I feel in good hands with my doctor, the hospital and yourself.
Tom, is a true professional in his field, whilst expressing care and consideration for clients, in their times of extreme stress. I am eternally grateful to him, and to his top level staff
What a relief, I feel like I have been holding my breath for so long and now I can breathe fresh air again. It is because of you, my daughter will have a chance at a safe and secure future. Thank you for all your hard work and especially the honesty and compassion you shared with us
I am overwhelmed by your support throughout my case and I will be forever grateful. From the bottom on my heart, thank you
I am very appreciative of your representation. You gave me personally so much support and understanding and diligent care through such a testing process. A great result which brings some peace and comfort for the future
Thank you Stacks Goudkamp for the excellent outcome that has dramatically changed my life.
I would like to take this opportunity to thank the Stacks Goudkamp team for helping me get my case finalised. It really means a lot that I can now put this behind me and get on with my life. Thanks again – to the Stacks Goudkamp team for all your assistance .
I would like to let you all know how blessed I feel by ending up in your capable hands!! I really appreciate what you’re doing for me. I feel a great sense of relief, confidence, trust and respect in you all and I have the utmost highest opinion of you and your law firm Thanks again
Thanks so much Tom. You and your team have done a wonderful job. The compensation should bring back some normality to both of us. All your hard work, support and understanding has meant so much
I can highly recommend Stacks Goudkamp lawyers to any person needing the assistance of professional legal representation for any matter. Do yourself a big favor and talk to these people. You will find they talk your language . Thank you both once again Stacks Goudkamp for ALL you did for me and my family