Injured During a Flight – Are You Entitled to Compensation?

Injured During a Flight - Are You Entitled to Compensation?


Contact your local team for a free consultation to find out if you are eligible for compensation

The recent extreme turbulence encountered on the Singapore Airlines SQ 321 flight from London to Singapore on 21 May 2024, led to a tragic fatality and many hospitalised and seriously injured. 56 Australians were on-board this flight.

Injured passengers may be entitled to pursue a claim for compensation for injuries irrespective of the fact that it was an international flight.

Severe turbulence, luggage and objects falling from overhead lockers, falls whilst boarding or disembarking, falls during a flight, defective plane seats, split hot drinks, emergency evacuations and malfunctioning aircraft equipment are all examples of situations causing injuries which may arise whilst in transit, boarding or disembarking and onboard a domestic or international flight.

It is important that you seek advice from a specialist lawyer regarding your aircraft accident as soon as possible. Complexed international conventions can apply and there is specific criteria that needs to be met. In addition, short and strict time limits apply for initiating an aircraft claim for compensation.

Definition of ‘Accident’

An ‘accident’ is defined in the context of aviation claims if it:

  • is external to the passenger;
  • is unexpected or unusual;
  • causes bodily injury.

Generally, cases of severe turbulence as experienced in the recent Singapore Airlines incident, would be considered an ‘accident’ as it was an unusual, unexpected and untoward event which was external to the passenger.

Airline carriers are strictly liable for injuries caused by an ‘accident’. This means that an injured passenger is not required to prove that the airline was negligent or at fault.

Get in touch with us

If you were injured on Singapore Airlines flight SQ321 or sustained an injury during air travel, whether within Australia or overseas, it is crucial to seek legal assistance without delay. At Stacks Goudkamp, our experienced team of personal injury lawyers specialises in aviation-related cases and is committed to ensuring your rights are protected. We understand the complexities of aviation law and the unique challenges that come with pursuing injury claims related to in-flight injuries. By contacting Stacks Goudkamp promptly, you can receive expert advice and support to navigate the legal process, ensuring you receive the compensation you deserve for your injuries. Don’t let the stress of an in-flight injury overwhelm you—reach out to us today to safeguard your rights and secure the best possible outcome for your case.


I could write a book as to how the last 4 years would have been different if not for Tom and his team.
The support, assistance, advice from the first conversation till even after the settlement was second to none from the team at Stacks Goudkamp.
Four years on and after many downs, my children and I have our lives back.
We are unable to THANK YOU enough, but know that you have changed our lives for the better in so many ways since the accident.