Emergency service workers (Police, Paramedics and Fire Fighters) have specific entitlements under the workers compensation scheme:

• Different rules apply for lump sum compensation claims
• Multiple claims can be made if an injury deteriorates
• Legal costs are paid by the workers compensation insurer rather than IRO
• Special provisions exist for psychological injuries
• Specific presumptions apply for certain medical conditions
• Additional support services are available

These provisions recognise the unique risks and challenges faced by emergency service workers.

Psychological injury claims for emergency service workers have special considerations:

• You must have a diagnosable psychiatric injury
• The injury must be work-related
• There are special presumptions for post-traumatic stress disorder (PTSD)
• The claim process recognises the cumulative nature of many psychological injuries
• Multiple claims can be made if the condition deteriorates
• Treatment expenses are available during the claims process

Emergency service workers are covered for a wide range of injuries:

• Physical injuries sustained in the line of duty
• Psychological injuries, including PTSD
• Injuries from training exercises
• Cumulative injuries developed over time
• Injuries from traumatic incidents
• Disease-related conditions
• Injuries sustained while responding to emergencies

Each type of injury may have specific provisions and entitlements.

Certain diseases are presumed to be work-related for emergency service workers:

• Various types of cancers for firefighters
• Post-traumatic stress disorder (PTSD) for some emergency workers.
• Other specified diseases determined by legislation

These presumptions mean:

• The condition is automatically considered work-relatedThe burden of proof is reversed and the employer/insurer must prove the condition wasn’t caused by workClaims can be processed more quickly and efficiently

Weekly payments for emergency service workers have specific provisions:

• Different calculation methods may apply.
• Special allowances are often included.
• Overtime and shift work are considered.
• Different rules apply for long-term benefits.
• Additional entitlements may be available through specific awards or enterprise agreements

Emergency service workers have access to specialised support services through their employment:

• Dedicated rehabilitation coordinators
• Specialised psychological support services
• Peer support programs
• Return to work programs tailored for emergency services
• Access to specialised medical practitioners
• Support from employee associations
• Additional workplace support services

These services are designed to address the unique challenges faced by emergency service workers.

If you need to retire due to a work-related injury:

• Special provisions exist for medical retirement.
• Superannuation entitlements may be affected.
• Workers compensation payments may be payable.
• Income protection benefits may be payable.
• Additional benefits may be available.
• Death and disability scheme benefits may apply.
• Long-term care needs can be considered.
• Career transition support may be provided.

Different arrangements apply depending on your service and the nature of your injury.

Emergency service workers can make claims for multiple incidents:

• Each incident can be claimed separately
• Cumulative impacts can be considered in some circumstances.
• Previous claims don’t prevent new claims
• Deterioration of existing injuries can be claimed
• Multiple psychological injuries can be recognised
• Sometimes the combined effects ofincidents can be assessed

The claims process has specific requirements:

• Incidents should be reported according to departmental procedures
• Medical evidence must be obtained
• Specific forms and documentation are required
• Time limits may apply
• Employee associations can provide assistance
• Specialised legal representation may be beneficial

Death benefits for emergency service workers may include:

• Lump sum payments to dependents
• Weekly payments to dependent children
• Funeral expenses
• Additional departmental benefits
• Death and disability scheme benefits
• Superannuation death benefits
• Support services for families

These benefits ensure families are supported following the death of an emergency service worker.