STACKS GOUDKAMP’S GOLDEN RULES FOR STORM DAMAGE CLAIMS
Contact your local team for a free consultation to find out if you are eligible for compensation
April 29, 2015
As New South Wales begins to assess the damage caused by the April 2015 storm, we provide 3 DOs and DON’Ts to assist you when making a claim on your insurance policy:
DO – GATHER AND PRESERVE EVIDENCE: This includes making a list of damaged items, taking photographs, keeping samples of items that have to be disposed of as a health risk, and locating receipts or bank statements supporting the cost of your damaged items.
DO – LOCATE YOUR INSURANCE POLICY: Check what you’re covered for and how to make a claim. You may have benefits that you had forgotten about, like temporary accommodation cover. If you can’t find your policy, request one from your insurance company or your broker.
DO – NOTIFY YOUR INSURER AND LODGE A CLAIM: Remember to include all items, even those that you are unsure of. Once your insurance company has paid out for an incident, you won’t be able to claim again. If you’re not sure, our insurance dispute experts can help you with the claim form.
DON’T – GET REPAIRS DONE WITHOUT APPROVAL: Your insurance company may deny payment for the work done without their authorisation, so you may end up out of pocket.
DON’T – FEEL PRESSURED TO SETTLE: If you consider your insurer’s pay out offer to be too low, seek our expert advice. You may be entitled to more than the insurer is offering. Once you accept a payout offer, there is little further recourse against your insurance company, so if in doubt, seek our help.
DON’T – GIVE UP IF YOUR CLAIM IS DENIED: Just because your insurer has denied or disputed your claim, they are not necessarily right! Persevere, or ask our experts for advice.
For more information about General Insurance Disputes, contact us.
I could write a book as to how the last 4 years would have been different if not for Tom and his team.
The support, assistance, advice from the first conversation till even after the settlement was second to none from the team at Stacks Goudkamp.
Four years on and after many downs, my children and I have our lives back.
We are unable to THANK YOU enough, but know that you have changed our lives for the better in so many ways since the accident.