On 22 July 2009 Ms Susan Young, a 52 year old woman, was shopping at an Aldi Supermarket in New South Wales. An employee of Aldi, Mr Tidmarsh, was unpacking and restocking strawberries from a ‘pallet jack’ trolley. The pallet jack was placed in a cross-aisle, which was blocking access to another aisle. Ms Young attempted to go around the pallet jack and stumbled forward and fell. She injured her back, shoulder and right knee.