Have you been the victim of negligent medical treatment? Our specialised and experienced medical negligence lawyers will fight for the compensation you deserve.

Cosmetic / Plastic Surgery Compensation Claims

When you choose cosmetic or plastic surgery, you do so with the expectation of improving your appearance and boosting your confidence. When cosmetic procedures go wrong due to negligence, the consequences can be devastating for your physical appearance, self-esteem, and overall well-being.

Cosmetic and plastic surgery injuries can occur in many ways. These preventable complications include surgical errors resulting in disfigurement, negligent technique causing asymmetry or scarring, anaesthetic complications, infections due to inadequate care, and failure to obtain proper informed consent. Even routine procedures can result in life-changing consequences when proper standards of care are not met.

Beyond the immediate physical harm, cosmetic surgery complications often lead to revision surgeries, permanent disfigurement, psychological trauma, loss of confidence, and significant financial strain through lost income and corrective treatment expenses.

At Stacks Goudkamp, we understand the profound impact cosmetic surgery complications can have on your life and self-image. Our medical negligence lawyers have extensive experience helping clients who have suffered from negligent cosmetic procedures in securing the compensation they deserve and providing crucial financial support for corrective treatments.

If you have been injured by incorrect treatment during a cosmetic surgery procedure, or if you were not fully informed of the risks of plastic surgery, you may be entitled to compensation. For further information about our success stories in this area, read our case studies.

Contact your local team for a personal consultation to find out if you are eligible to make a claim. Call 1800 950 378 or contact us today.

Understanding Cosmetic/Plastic Surgery Claims

Every cosmetic and plastic surgery claim in NSW is different, and most cases involve complex medical and legal considerations that distinguish between negligence and unsatisfactory results.

The starting point in understanding whether you may have a cosmetic surgery compensation claim is to contact Stacks Goudkamp to discuss your individual circumstances.

Cosmetic surgery claims are particularly challenging because they require establishing that complications resulted from negligent care rather than known risks or natural healing variations. These cases can be difficult to prove without proper and considered legal investigation that demonstrates departures from accepted surgical practice.

What makes these claims especially complex is that cosmetic surgery involves both medical and aesthetic considerations. Many patients feel embarrassed or frustrated when procedures don’t achieve expected results, but legal claims require proof that the outcome resulted from a negligent technique rather than realistic surgical limitations.

However, all cosmetic surgeons owe their patients a duty of care to perform procedures competently and to provide adequate information about risks and realistic outcomes. If they breach this duty through preventable surgical errors or by failing to obtain proper informed consent, you may be entitled to compensation for your injuries and losses. Medical professionals must carry professional negligence insurance which is activated through a claim.

Even if you signed extensive consent forms, you may still be entitled to compensation if the procedure was performed negligently or if you were not properly informed about significant risks and realistic outcomes.

Why Choose Stacks Goudkamp For Your Cosmetic/Plastic Surgery Claim?

Our medical negligence lawyers have more than 40 years of experience representing patients affected by cosmetic and plastic surgery complications throughout NSW. We understand the unique challenges these cases present and the devastating impact that surgical complications can have on your appearance, confidence, and financial security.

We know that pursuing a claim for cosmetic surgery complications, while dealing with the physical and emotional aftermath of unsuccessful procedures, can feel overwhelming. Our compassionate team provides clear guidance through every step of the process, handling the complex legal aspects so you can focus on your recovery and any necessary corrective treatments.

Stacks Goudkamp has built an outstanding reputation in cosmetic surgery claims. We work closely with leading plastic surgery experts who can precisely identify where surgical care fell below acceptable standards. Our meticulous approach to gathering evidence and building compelling cases has resulted in numerous successful outcomes for our clients.

We understand that each cosmetic surgery case is unique and requires careful assessment of both medical and aesthetic factors. Whatever the case, we tailor our approach to your specific circumstances and needs.

In most cases, we handle cosmetic surgery claims on a No Win, No Fee basis. We advance all expenses related to your claim, including costly specialist medical reports and expert assessments, ensuring financial concerns do not prevent you from pursuing justice. Our transparent fee structure means you will understand the process completely before proceeding.

If you have suffered complications from cosmetic or plastic surgery, contact Stacks Goudkamp today for a free, no-obligation consultation. Our experienced cosmetic surgery lawyers will listen to your experience, provide an honest assessment of your case, and explain how we can help secure the compensation you deserve.

Nicole’s STORY

What was meant to be a routine hysterectomy for Nicole turned into years of operations, more than 100 hospital admissions, needing a permanent ileostomy bag to collect her faeces and being almost wheelchair bound. She went from being an assistant in nursing caring for others to having to accept that she needed to be cared for. Nicole was scared about bringing a medical negligence claim and that no one would believe her. Stacks Goudkamp had the privilege of helping Nicole and her husband through their journey. This is Nicole’s story.

Rosemarie's STORY

Rosemarie had problems following a hip replacement. Health professionals did not listen to her complaints. She felt vulnerable and scared. Finally, her sister-in-law took her to another surgeon and contacted Stacks Goudkamp.

Rosemarie was scared that no one would believe her, she was worried about how a medical negligence claim would affect the doctor. Rosemarie was worried about not being able to help her family. She was worried about everyone but herself despite being in chronic pain, unable to do basic activities.

We listened to Rosemarie and supported her through the journey of her successful medical negligence claim. This is Rosemarie’s story.

MAREE’S STORY

Maree lost one eye in a childhood accident. Despite this ‘handicap’ Maree enjoyed a full life. When she was in her 40s her GP referred her to an eye specialist. The eye specialist talked Maree into undergoing a corneal graft in her blind eye because he was very confident that he could restore her lost eye-sight. The eye specialist failed to warn Maree about the risk that the operation could result in losing vision in her good eye (Sympathetic Ophthalmia). This is Maree’s story.

Sam's STORY

Sam had symptoms of infection after a caesarean delivery which she reported to hospital staff before she was discharged home. Sam later developed sepsis requiring re-admission to hospital and further procedures. As many know, motherhood is rewarding but it can be scary and difficult. Despite her injuries, Sam found strength in her need to care for her newborn while overcoming the challenges of her medical predicament, caused through no fault of her own. Stacks Goudkamp feel privileged to have been part of Sam’s journey of healing through the legal process with the medical indemnity insurer. Watch Sam’s inspirational story.

FREQUENTLY ASKED QUESTIONS

COSMETIC / PLASTIC SURGERY COMPENSATION CLAIMS

Cosmetic and plastic surgery claims that can qualify for compensation include:
  • Breast surgery
  • Facelift procedures
  • Rhinoplasty/nose jobs
  • Abdominoplasty surgery
  • Liposuction errors and complications
  • Burns or scarring from laser treatments
  • Infection due to inadequate sterilisation or post-operative care
  • Nerve damage during cosmetic procedures
  • Failure to obtain proper informed consent
  • Misrepresentation of likely outcomes or risks

To establish a valid claim, you must prove that the surgeon or clinic breached their duty of care through substandard treatment, and that this breach caused your injury. At Stacks Goudkamp, our experienced medical negligence lawyers carefully assess each case to determine whether the care provided fell below the appropriate standard of medical practice.

The distinction between negligence and an unsatisfactory result is crucial in cosmetic surgery claims:

Negligence involves:

  • Procedures performed below the accepted standard of care
  • Failure to take reasonable precautions to prevent harm
  • Errors in surgical technique or judgment
  • Failure to properly advise of risks
  • Improper post-operative care


Unsatisfactory results without negligence involve:

  • Outcomes within the range of known risks and complications that were properly disclosed
  • Results that don’t meet aesthetic expectations but involved no technical error
  • Complications that can occur even with proper technique
  • Normal scarring or healing variations


While cosmetic procedures carry inherent risks that may lead to less-than-ideal results, you still have the right to expect a reasonable standard of care. At Stacks Goudkamp, we can assess whether your unsatisfactory outcome resulted from negligence or was simply a known risk of the procedure.

Proving negligence in cosmetic surgery cases requires establishing:

  • The surgeon or clinic owed you a duty of care
  • This duty was breached due to unreasonable cosmetic treatment
  • The breach caused your injury
  • You suffered an injury that qualifies for compensation


We gather evidence from various sources, including:

  • Complete medical records from consultation through post-operative care
  • Photographs before and after the procedure
  • Expert opinions from independent plastic surgeons
  • Consent forms and information provided before the procedure
  • Records of communication between you and the surgeon
  • Witness statements where relevant


At Stacks Goudkamp, we have extensive experience in cosmetic surgery claims and access to highly regarded plastic surgery experts who can determine whether your treatment met the appropriate standard of care.

Compensation for negligent cosmetic surgery typically covers:

  • Pain and suffering and loss of enjoyment of life
  • Past and future medical expenses, including corrective procedures
  • Past and future loss of income if your ability to work was affected
  • Loss of superannuation
  • Care and assistance needs during recovery
  • Psychological counselling for trauma related to disfigurement
  • Travel expenses related to medical treatment
  • In some cases, refund of the original procedure costs


The value of your claim will depend on the severity of harm caused, its impact on your life and appearance, and your specific financial losses. At Stacks Goudkamp, our cosmetic surgery lawyers work with medical experts to ensure all current and future needs are properly quantified and included in your claim.

In NSW, strict time limits apply to medical negligence claims for cosmetic surgery. Generally, you have:

  • 3 years from when you discovered the cause of action
  • A maximum of 12 years from when the negligence occurred, regardless of when you discovered the injury


It’s important to understand that “discovery” doesn’t simply mean when the procedure occurred, but when you became aware of each of the following:

  • You suffered an injury beyond normal recovery
  • The injury was caused by the fault of the surgeon or clinic
  • The injury was serious enough to justify making a claim


We recommend seeking legal advice as soon as possible as exceptions may apply in certain circumstances. At Stacks Goudkamp, we can assess your specific situation and help determine the applicable time limits for your cosmetic surgery claim.

Yes, you may still have a valid claim even if you signed a waiver or consent form. These documents do not absolve practitioners from their duty to provide competent care. You can still claim if:

  • The procedure was performed negligently, regardless of consent
  • You were not properly informed about material risks (failure of informed consent)
  • The procedure performed went beyond what you consented to
  • The surgeon misrepresented their qualifications or experience
  • The information provided was misleading about likely outcomes


Informed consent is particularly important in cosmetic surgery, as these are typically elective procedures. Surgeons must properly explain all material risks and realistic outcomes.

At Stacks Goudkamp, we carefully assess both the quality of care provided and the adequacy of the consent process to determine the strength of your cosmetic surgery claim.

Claims against overseas cosmetic surgery providers present unique challenges:

  • Jurisdiction issues may complicate legal proceedings
  • Different countries have different standards and regulations
  • Enforcement of Australian law overseas is unlikely
  • Travel insurance rarely covers elective cosmetic procedures
  • Follow-up care complications often become the responsibility of Australian doctors


However, you may have options if:

  • The procedure was arranged through an Australian agency or facilitator
  • The surgeon or clinic actively marketed their services in Australia
  • You received negligent follow-up care in Australia
  • The surgery was part of an organised “cosmetic tourism” package


At Stacks Goudkamp, we can assess your overseas cosmetic surgery case and advise on the most appropriate approach, which may include claims against any Australian-based entities involved in your treatment.

If your cosmetic procedure was performed by a non-plastic surgeon, this may assist your claim:

  • All practitioners must meet the standard of care as applicable to the procedure they perform
  • Plastic surgeons undergo rigorous and extensive training in reconstructive and cosmetic surgery and are certified by the Royal Australasian College of Surgeons (RACS).
  • Cosmetic doctors who are not qualified, registered plastic surgeons can perform cosmetic procedures regardless of their specific training or speciality.
  • Failure to disclose lack of specialist qualifications may constitute misrepresentation
  • The practitioner may have breached regulations regarding what procedures they’re permitted to perform


In Australia, anyone with a medical degree can technically perform cosmetic work without specialist plastic surgery qualifications. Although the area has become more scrutinised in recent years, it is still largely unregulated.

At Stacks Goudkamp, we investigate the qualifications and experience of your provider as part of your claim, and whether they properly disclosed their training and credentials before your procedure.

At Stacks Goudkamp, in most cases, we handle cosmetic surgery claims on a No Win, No Fee basis, meaning:

  • You pay no upfront legal costs
  • We fund all expenses during your claim, including expert medical reports, which can be costly
  • Legal fees to us are only payable if your claim is successful
  • A percentage of your legal costs will be recovered from the insurer if your claim succeeds


Unlike some firms, we don’t use litigation lenders who charge high interest rates for funding medical reports and other expenses. We cover these costs ourselves, ensuring you don’t face additional financial burdens during an already challenging time.

During your initial consultation, we’ll explain our fee structure clearly so you understand the process completely before proceeding.

MEET THE TEAM

Tom Goudkamp OAM

Chairman
Tom is an Accredited Specialist in Personal Injury Law. He has had over 40 years of experience successfully acting for seriously injured accident victims.

Karina Goodall

Principal
Karina has been a pivotal part of the team since 2014. Leading one of the firm’s five practice groups, Karina has a broad and deep background in personal injury law, cultivated through nearly two decades of experience across various firms in Greater Sydney.

Sally Gleeson

General Counsel
Sally has over 25 years of experience in the field of personal injury law and has developed an extensive legal portfolio, having represented people from all walks of life.

WHAT CAN I CLAIM COMPENSATION FOR?

Being a victim of medical negligence can have a severe impact on your life and financial position. If you have been injured due to negligent medical treatment you may be entitled to claim compensation.

It is important to understand that compensation is awarded for the way you are worse off as a result of the medical negligence, and not just for the fact that negligence occurred. For this reason, Stacks Goudkamp will take the time to understand your circumstances before, and after the medical incident so that we can better craft your claim for compensation.

Once we truly understand your personal, family, and working circumstances we can maximise the compensation that you can claim under the various heads of damages that are available. In NSW damages for medical negligence claims are assessed under the Civil Liability Act 2002 (NSW).

These include allowances for actual losses, including both past and likely future losses.

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Such as:

The Stacks Goudkamp way

We are dedicated and the leading No Win, No Fee personal injury lawyers in NSW. For over 40 years, Stacks Goudkamp has been helping injured Australians to receive the compensation they need and deserve.

We are dedicated and the leading No Win, No Fee personal injury lawyers in NSW. For
over 40 years, Stacks Goudkamp has been helping injured Australians to receive the
compensation they need and deserve.

Reach Out

Call or Email us to start the process and to receive expert legal advice for personal injury or compensation claims. Seek the professional support you deserve on (02) 4058 2715 or enquire online through our website.

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We are just a call or email away. Do not struggle with complex personal injury claims processes and in dealing with insurance companies on your own. We are here to listen and to help you to get the compensation you deserve.

Free Initial Consultation

We will not charge you for a comprehensive initial consultation where we will listen to your needs and provide you with free detailed advice. Compassion is what drives us. You can be sure that your questions will be answered.

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Here, we will explain the next steps and what it takes to achieve the best possible outcome.

No Win, No Fee

We will not require you to pay our legal fees, or any expenses (disbursements), unless we win your personal injury claim i.e you receive compensation. We know that being injured can result in terrible financial pressures.

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We pride ourselves on giving every injured Australian the peace of mind that we will look after them by acting on a no win no fee basis for their compensation claims.

CONTACT US

Contact your local team for a free consultation to find out if you are eligible for compensation

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I could write a book as to how the last 4 years would have been different if not for Tom and his team.
The support, assistance, advice from the first conversation till even after the settlement was second to none from the team at Stacks Goudkamp.
Four years on and after many downs, my children and I have our lives back.
We are unable to THANK YOU enough, but know that you have changed our lives for the better in so many ways since the accident.

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