Have you been the victim of negligent medical treatment? Our specialised and experienced medical negligence lawyers will fight for the compensation you deserve.

Cosmetic / Plastic Surgery Compensation

Each year thousands of men and women across Australia have a cosmetic procedure. Whilst for some this may be a personal choice, for others it may be necessary to improve scarring after a motor vehicle accident, have a skin graft following burns, or as part of reconstructive surgery following cancer treatment. Whatever the reason for your cosmetic surgery, if it is performed negligently it is likely you will be entitled to compensation.

Examples of cosmetic surgery procedures that can give rise to medical negligence claims include the following:

With medical tourism becoming more popular for Australians, you may even be entitled to compensation if you suffered botched surgery abroad.

If you have been injured by incorrect treatment during a cosmetic surgery procedure, or if you were not fully informed of the risks of plastic surgery, you may be entitled to compensation. For further information about our success stories in this area, read our case studies.

What Medical Negligence Compensation Includes

Successful medical negligence claims end with the payment of a tax-free once and for all lump sum of money for such items as: 

  • Pain and suffering.
  • Treatment and out-of-pocket expenses.
  • Past and future loss of earnings and loss of earning capacity
  • Past and future loss of superannuation.
  • Past and future domestic assistance, ie care.
  • Household modification costs.
  • Financial management costs. Ie funds management
  • Legal costs payable by the medical negligence insurer.

Medical Negligence No Win No Fee Lawyers

The facts of every medical negligence claim are different. The best way to understand if you are entitled to a medical negligence payout is to contact Stacks Goudkamp for an obligation-free consultation with our experienced medical negligence solicitors.

Stacks Goudkamp acts for clients in medical negligence claims on a no win no fee basis. We want you to feel at ease throughout the claims process, knowing that you won’t be burdened with additional financial stress by having to pay for the cost of obtaining your records, expert reports and costs associated with court proceedings and to have to pay us if your claim is not successfully finalised.

Nicole’s STORY

What was meant to be a routine hysterectomy for Nicole turned into years of operations, more than 100 hospital admissions, needing a permanent ileostomy bag to collect her faeces and being almost wheelchair bound. She went from being an assistant in nursing caring for others to having to accept that she needed to be cared for. Nicole was scared about bringing a medical negligence claim and that no one would believe her. Stacks Goudkamp had the privilege of helping Nicole and her husband through their journey. This is Nicole’s story.

Rosemarie's STORY

Rosemarie had problems following a hip replacement. Health professionals did not listen to her complaints. She felt vulnerable and scared. Finally, her sister-in-law took her to another surgeon and contacted Stacks Goudkamp.

Rosemarie was scared that no one would believe her, she was worried about how a medical negligence claim would affect the doctor. Rosemarie was worried about not being able to help her family. She was worried about everyone but herself despite being in chronic pain, unable to do basic activities.

We listened to Rosemarie and supported her through the journey of her successful medical negligence claim. This is Rosemarie’s story.

MAREE’S STORY

Maree lost one eye in a childhood accident. Despite this ‘handicap’ Maree enjoyed a full life. When she was in her 40s her GP referred her to an eye specialist. The eye specialist talked Maree into undergoing a corneal graft in her blind eye because he was very confident that he could restore her lost eye-sight. The eye specialist failed to warn Maree about the risk that the operation could result in losing vision in her good eye (Sympathetic Ophthalmia). This is Maree’s story.

Sam's STORY

Sam had symptoms of infection after a caesarean delivery which she reported to hospital staff before she was discharged home. Sam later developed sepsis requiring re-admission to hospital and further procedures. As many know, motherhood is rewarding but it can be scary and difficult. Despite her injuries, Sam found strength in her need to care for her newborn while overcoming the challenges of her medical predicament, caused through no fault of her own. Stacks Goudkamp feel privileged to have been part of Sam’s journey of healing through the legal process with the medical indemnity insurer. Watch Sam’s inspirational story.

FREQUENTLY ASKED QUESTIONS

COSMETIC / PLASTIC SURGERY COMPENSATION CLAIMS

Cosmetic and plastic surgery claims that can qualify for compensation include:
  • Breast surgery
  • Facelift procedures
  • Rhinoplasty/nose jobs
  • Abdominoplasty surgery
  • Liposuction errors and complications
  • Burns or scarring from laser treatments
  • Infection due to inadequate sterilisation or post-operative care
  • Nerve damage during cosmetic procedures
  • Failure to obtain proper informed consent
  • Misrepresentation of likely outcomes or risks

To establish a valid claim, you must prove that the surgeon or clinic breached their duty of care through substandard treatment, and that this breach caused your injury. At Stacks Goudkamp, our experienced medical negligence lawyers carefully assess each case to determine whether the care provided fell below the appropriate standard of medical practice.

The distinction between negligence and an unsatisfactory result is crucial in cosmetic surgery claims:

Negligence involves:

  • Procedures performed below the accepted standard of care
  • Failure to take reasonable precautions to prevent harm
  • Errors in surgical technique or judgment
  • Failure to properly advise of risks
  • Improper post-operative care


Unsatisfactory results without negligence involve:

  • Outcomes within the range of known risks and complications that were properly disclosed
  • Results that don’t meet aesthetic expectations but involved no technical error
  • Complications that can occur even with proper technique
  • Normal scarring or healing variations


While cosmetic procedures carry inherent risks that may lead to less-than-ideal results, you still have the right to expect a reasonable standard of care. At Stacks Goudkamp, we can assess whether your unsatisfactory outcome resulted from negligence or was simply a known risk of the procedure.

Proving negligence in cosmetic surgery cases requires establishing:

  • The surgeon or clinic owed you a duty of care
  • This duty was breached due to unreasonable cosmetic treatment
  • The breach caused your injury
  • You suffered an injury that qualifies for compensation


We gather evidence from various sources, including:

  • Complete medical records from consultation through post-operative care
  • Photographs before and after the procedure
  • Expert opinions from independent plastic surgeons
  • Consent forms and information provided before the procedure
  • Records of communication between you and the surgeon
  • Witness statements where relevant


At Stacks Goudkamp, we have extensive experience in cosmetic surgery claims and access to highly regarded plastic surgery experts who can determine whether your treatment met the appropriate standard of care.

Compensation for negligent cosmetic surgery typically covers:

  • Pain and suffering and loss of enjoyment of life
  • Past and future medical expenses, including corrective procedures
  • Past and future loss of income if your ability to work was affected
  • Loss of superannuation
  • Care and assistance needs during recovery
  • Psychological counselling for trauma related to disfigurement
  • Travel expenses related to medical treatment
  • In some cases, refund of the original procedure costs


The value of your claim will depend on the severity of harm caused, its impact on your life and appearance, and your specific financial losses. At Stacks Goudkamp, our cosmetic surgery lawyers work with medical experts to ensure all current and future needs are properly quantified and included in your claim.

In NSW, strict time limits apply to medical negligence claims for cosmetic surgery. Generally, you have:

  • 3 years from when you discovered the cause of action
  • A maximum of 12 years from when the negligence occurred, regardless of when you discovered the injury


It’s important to understand that “discovery” doesn’t simply mean when the procedure occurred, but when you became aware of each of the following:

  • You suffered an injury beyond normal recovery
  • The injury was caused by the fault of the surgeon or clinic
  • The injury was serious enough to justify making a claim


We recommend seeking legal advice as soon as possible as exceptions may apply in certain circumstances. At Stacks Goudkamp, we can assess your specific situation and help determine the applicable time limits for your cosmetic surgery claim.

Yes, you may still have a valid claim even if you signed a waiver or consent form. These documents do not absolve practitioners from their duty to provide competent care. You can still claim if:

  • The procedure was performed negligently, regardless of consent
  • You were not properly informed about material risks (failure of informed consent)
  • The procedure performed went beyond what you consented to
  • The surgeon misrepresented their qualifications or experience
  • The information provided was misleading about likely outcomes


Informed consent is particularly important in cosmetic surgery, as these are typically elective procedures. Surgeons must properly explain all material risks and realistic outcomes.

At Stacks Goudkamp, we carefully assess both the quality of care provided and the adequacy of the consent process to determine the strength of your cosmetic surgery claim.

Claims against overseas cosmetic surgery providers present unique challenges:

  • Jurisdiction issues may complicate legal proceedings
  • Different countries have different standards and regulations
  • Enforcement of Australian law overseas is unlikely
  • Travel insurance rarely covers elective cosmetic procedures
  • Follow-up care complications often become the responsibility of Australian doctors


However, you may have options if:

  • The procedure was arranged through an Australian agency or facilitator
  • The surgeon or clinic actively marketed their services in Australia
  • You received negligent follow-up care in Australia
  • The surgery was part of an organised “cosmetic tourism” package


At Stacks Goudkamp, we can assess your overseas cosmetic surgery case and advise on the most appropriate approach, which may include claims against any Australian-based entities involved in your treatment.

If your cosmetic procedure was performed by a non-plastic surgeon, this may assist your claim:

  • All practitioners must meet the standard of care as applicable to the procedure they perform
  • Plastic surgeons undergo rigorous and extensive training in reconstructive and cosmetic surgery and are certified by the Royal Australasian College of Surgeons (RACS).
  • Cosmetic doctors who are not qualified, registered plastic surgeons can perform cosmetic procedures regardless of their specific training or speciality.
  • Failure to disclose lack of specialist qualifications may constitute misrepresentation
  • The practitioner may have breached regulations regarding what procedures they’re permitted to perform


In Australia, anyone with a medical degree can technically perform cosmetic work without specialist plastic surgery qualifications. Although the area has become more scrutinised in recent years, it is still largely unregulated.

At Stacks Goudkamp, we investigate the qualifications and experience of your provider as part of your claim, and whether they properly disclosed their training and credentials before your procedure.

At Stacks Goudkamp, in most cases, we handle cosmetic surgery claims on a No Win, No Fee basis, meaning:

  • You pay no upfront legal costs
  • We fund all expenses during your claim, including expert medical reports, which can be costly
  • Legal fees to us are only payable if your claim is successful
  • A percentage of your legal costs will be recovered from the insurer if your claim succeeds


Unlike some firms, we don’t use litigation lenders who charge high interest rates for funding medical reports and other expenses. We cover these costs ourselves, ensuring you don’t face additional financial burdens during an already challenging time.

During your initial consultation, we’ll explain our fee structure clearly so you understand the process completely before proceeding.

MEET THE TEAM

WHAT CAN I CLAIM COMPENSATION FOR?

Being a victim of medical negligence can have a severe impact on your life and financial position. If you have been injured due to negligent medical treatment you may be entitled to claim compensation.

It is important to understand that compensation is awarded for the way you are worse off as a result of the medical negligence, and not just for the fact that negligence occurred. For this reason, Stacks Goudkamp will take the time to understand your circumstances before, and after the medical incident so that we can better craft your claim for compensation.

Once we truly understand your personal, family, and working circumstances we can maximise the compensation that you can claim under the various heads of damages that are available. In NSW damages for medical negligence claims are assessed under the Civil Liability Act 2002 (NSW).

These include allowances for actual losses, including both past and likely future losses.

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Such as:

The Stacks Goudkamp way

We are dedicated and the leading No Win, No Fee personal injury lawyers in NSW. For over 40 years, Stacks Goudkamp has been helping injured Australians to receive the compensation they need and deserve.

We are dedicated and the leading No Win, No Fee personal injury lawyers in NSW. For
over 40 years, Stacks Goudkamp has been helping injured Australians to receive the
compensation they need and deserve.

Reach Out

Call or Email us to start the process and to receive expert legal advice for personal injury or compensation claims. Seek the professional support you deserve on (02) 4058 2715 or enquire online through our website.

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We are just a call or email away. Do not struggle with complex personal injury claims processes and in dealing with insurance companies on your own. We are here to listen and to help you to get the compensation you deserve.

Free Initial Consultation

We will not charge you for a comprehensive initial consultation where we will listen to your needs and provide you with free detailed advice. Compassion is what drives us. You can be sure that your questions will be answered.

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Here, we will explain the next steps and what it takes to achieve the best possible outcome.

No Win, No Fee

We will not require you to pay our legal fees, or any expenses (disbursements), unless we win your personal injury claim i.e you receive compensation. We know that being injured can result in terrible financial pressures.

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We pride ourselves on giving every injured Australian the peace of mind that we will look after them by acting on a no win no fee basis for their compensation claims.

CONTACT US

Contact your local team for a free consultation to find out if you are eligible for compensation

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I could write a book as to how the last 4 years would have been different if not for Tom and his team.
The support, assistance, advice from the first conversation till even after the settlement was second to none from the team at Stacks Goudkamp.
Four years on and after many downs, my children and I have our lives back.
We are unable to THANK YOU enough, but know that you have changed our lives for the better in so many ways since the accident.

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