Have you been the victim of negligent medical treatment? Our specialised and experienced medical negligence lawyers will fight for the compensation you deserve.

Delayed Diagnosis / Treatment Compensation Claims

When you present with concerning symptoms to your healthcare professional, you expect prompt investigation and timely treatment. A delay in diagnosis or treatment can fundamentally alter your health outcomes, often with devastating consequences for your recovery and long-term wellbeing.

Delayed diagnosis and treatment can occur in many ways. These preventable delays include a failure to promptly investigate symptoms that indicated a serious condition, unreasonable waiting times for essential diagnostic tests, failure to refer to specialists in a timely manner, and administrative errors with the communication of test results. Even treatable conditions can result in life-changing consequences when prompt action is not taken.

Beyond the immediate health impact, delayed diagnosis and treatment often leads to disease progression that could have been prevented, requirement for more invasive treatment, reduced effectiveness of treatment when finally provided, and significant financial strain through lost income and extensive medical expenses.

At Stacks Goudkamp, we understand the profound impact delayed diagnosis and treatment can have on your life. Our medical negligence lawyers have extensive experience helping clients who have suffered from unreasonable delays in securing the compensation they deserve and providing crucial financial support during an already challenging time.

If you have experienced harm following delays in diagnosis or treatment and suspect negligence played a role, our specialists can help determine if you have grounds for a successful claim.

To read some examples of our successful misdiagnosis and delayed diagnosis claims, visit our case studies page.

Contact your local team for a personal consultation to find out if you are eligible to make a claim. Call 1800 950 378 or contact us today.

Understanding Delayed Diagnosis/Treatment Claims

Every delayed diagnosis and treatment claim in NSW is different, and most cases involve complex medical and legal considerations.

The starting point in understanding whether you may have a delayed diagnosis or treatment compensation claim is to contact Stacks Goudkamp to discuss your individual circumstances.

Delayed diagnosis and treatment claims are particularly challenging because they require establishing what constitutes an unreasonable delay in your specific circumstances. These delays can be difficult to prove without proper and considered legal investigation that demonstrates the departure from accepted medical timeframes and protocols.

What makes these claims especially complex is that they often involve multiple healthcare providers and systems. Many patients feel frustrated and confused when they discover their condition could have been diagnosed or treated much earlier with proper urgency and follow-up.

However, all doctors and healthcare professionals owe their patients a duty of care to investigate concerning symptoms promptly and provide timely treatment. If they breach this duty through unreasonable delays or by failing to follow up appropriately, you may be entitled to compensation for your injuries and losses. A medical professional must carry professional negligence insurance which is activated through a claim.

Even if your condition was eventually diagnosed and treated correctly, you may still be entitled to compensation if the delay resulted in harm that would have been avoided with timely diagnosis or treatment.

Why Choose Stacks Goudkamp For Your Delayed Diagnosis/Treatment Claim

Our medical negligence lawyers have more than 40 years of experience representing patients affected by delayed diagnosis and treatment throughout NSW. We understand the unique challenges these cases present and the devastating impact that unreasonable delays can have on your health, wellbeing, and financial security.

We know that pursuing a claim, while dealing with the physical and emotional aftermath of delayed care, can feel overwhelming. Our compassionate team provides clear guidance through every step of the process, handling the complex legal aspects so you can focus on your recovery.

Stacks Goudkamp has built an outstanding reputation in delayed diagnosis and treatment claims. We work closely with leading medical experts who can precisely identify where delays in your care fell below acceptable standards. Our meticulous approach to gathering evidence and building compelling cases has resulted in numerous successful outcomes for our clients.

We understand that each delayed diagnosis and treatment case is unique. Whatever the case, we tailor our approach to your specific circumstances and needs.

In most cases, we handle delayed diagnosis and treatment claims on a No Win, No Fee basis. We advance all expenses related to your claim, including costly specialist medical reports, ensuring financial concerns do not prevent you from pursuing justice. Our transparent fee structure means you will understand the process completely before proceeding.

If you or a loved one has suffered due to delayed diagnosis or treatment, contact Stacks Goudkamp today for a free, no-obligation consultation. Our experienced delayed diagnosis lawyers will listen to your experience, provide a clear assessment of your case, and explain how we can help secure the compensation you deserve.

Nicole’s STORY

What was meant to be a routine hysterectomy for Nicole turned into years of operations, more than 100 hospital admissions, needing a permanent ileostomy bag to collect her faeces and being almost wheelchair bound. She went from being an assistant in nursing caring for others to having to accept that she needed to be cared for. Nicole was scared about bringing a medical negligence claim and that no one would believe her. Stacks Goudkamp had the privilege of helping Nicole and her husband through their journey. This is Nicole’s story.

Rosemarie's STORY

Rosemarie had problems following a hip replacement. Health professionals did not listen to her complaints. She felt vulnerable and scared. Finally, her sister-in-law took her to another surgeon and contacted Stacks Goudkamp.

Rosemarie was scared that no one would believe her, she was worried about how a medical negligence claim would affect the doctor. Rosemarie was worried about not being able to help her family. She was worried about everyone but herself despite being in chronic pain, unable to do basic activities.

We listened to Rosemarie and supported her through the journey of her successful medical negligence claim. This is Rosemarie’s story.

MAREE’S STORY

Maree lost one eye in a childhood accident. Despite this ‘handicap’ Maree enjoyed a full life. When she was in her 40s her GP referred her to an eye specialist. The eye specialist talked Maree into undergoing a corneal graft in her blind eye because he was very confident that he could restore her lost eye-sight. The eye specialist failed to warn Maree about the risk that the operation could result in losing vision in her good eye (Sympathetic Ophthalmia). This is Maree’s story.

Sam's STORY

Sam had symptoms of infection after a caesarean delivery which she reported to hospital staff before she was discharged home. Sam later developed sepsis requiring re-admission to hospital and further procedures. As many know, motherhood is rewarding but it can be scary and difficult. Despite her injuries, Sam found strength in her need to care for her newborn while overcoming the challenges of her medical predicament, caused through no fault of her own. Stacks Goudkamp feel privileged to have been part of Sam’s journey of healing through the legal process with the medical indemnity insurer. Watch Sam’s inspirational story.

FREQUENTLY ASKED QUESTIONS

DELAYED DIAGNOSIS COMPENSATION CLAIMS

Delayed diagnosis or treatment that can qualify for compensation includes:

  • Ignoring serious signs and symptoms of an underlying condition
  • Failure to promptly investigate symptoms that indicate a serious condition
  • Unreasonable waiting times for essential diagnostic tests or procedures
  • Failure to refer to specialists in a timely manner
  • Delayed review of test results leading to treatment delays
  • Communication errors leading to a lack of knowledge of patient history or condition at prior consultation with other health practitioners
  • Administrative errors leading to a failure to follow-up, loss of test results or missed appointments
  • Failure to advise patients about concerning symptoms that necessitate returning to the health practitioner
  • Delays in implementing or escalating treatment after a diagnosis


To establish a valid claim, you must prove that the healthcare provider breached their duty of care through unreasonable delays, resulting in harm that would have been avoided with earlier diagnosis and treatment. At Stacks Goudkamp, our experienced medical negligence lawyers assess each case to determine whether the delay falls below the appropriate standard of medical practice.

Delays in diagnosis or treatment can cause harm in numerous ways:

  • Causing a new medical condition or disease
  • Disease progression that could have been prevented or alleviated
  • Requirement for more invasive or aggressive treatment
  • Reduced effectiveness of treatment when finally provided
  • Reduced chances of recovery or survival
  • Development of preventable complications
  • Increased pain and suffering during the delay period
  • Permanent disability that could have been minimised or prevented
  • Psychological trauma from worsening condition


The impact of delays varies depending on the condition involved. For time-critical conditions such as cancer, stroke, infections, or heart attacks, even short delays can significantly worsen outcomes. At Stacks Goudkamp, we work with medical experts to establish how earlier diagnosis or treatment would have changed your outcome.

Proving negligence in delayed diagnosis or treatment cases requires establishing:

  • The healthcare provider owed you a duty of care
  • This duty was breached by unreasonable delays
  • The delay caused harm that would have been avoided with timely care
  • You suffered an injury that qualifies for compensation


We gather evidence from various sources, including:

  • Medical records showing the timeline of care
  • Expert opinions from independent medical specialists
  • Medical literature on recommended timeframes for diagnosis/treatment
  • Evidence of reasonable practice for your condition
  • Your own statement about the symptoms reported and timing of reporting


At Stacks Goudkamp, we have over 40 years of experience in medical negligence claims and access to highly regarded medical experts who can determine whether the delays in your case were unreasonable and harmful.

Compensation for delayed diagnosis or treatment typically covers:

  • Pain and suffering and loss of enjoyment of life
  • Past and future medical expenses
  • Past and future loss of income and earning capacity
  • Loss of superannuation
  • Care and assistance needs, both paid and unpaid
  • Home and vehicle modifications if required
  • Medication and aids and equipment
  • Travel expenses related to medical treatment


The value of your claim will depend on how the delay affected your prognosis and the differences in outcome between what occurred and what would have transpired with timely care. At Stacks Goudkamp, our delayed diagnosis lawyers work with specialist medical experts to assess the full impact of the delay on your life and future needs.

In NSW, strict time limits apply to medical negligence claims, including delayed diagnosis cases. Generally, you have:

  • 3 years from when you discovered the cause of action
  • A maximum of 12 years from when the negligent delay occurred, regardless of when you discovered the injury


It’s important to understand that “discovery” doesn’t simply mean when the delay occurred, but when you became aware of each of the following:

  • You suffered harm due to the delay
  • The harm was caused by the fault of the medical professional
  • The injury was serious enough to justify making a claim


Delayed diagnosis cases often have complex discovery issues because you may not immediately realise that earlier intervention would have made a difference. We recommend seeking legal advice as soon as possible as exceptions may apply in certain circumstances. At Stacks Goudkamp, we can assess your specific situation and help determine the applicable time limits.

Yes, you can claim compensation for negligent delays in the public hospital system. While resource limitations and waiting lists are realities in public healthcare, hospitals still have a duty to:

  • Properly triage and prioritise cases based on urgency
  • Perform and follow up on test results
  • Ensure referrals are processed appropriately
  • Communicate effectively about delays and their potential consequences
  • Provide alternatives when delays may cause harm


Claims against public hospitals are typically made against the Local Health District rather than individual doctors, and are handled by the NSW Treasury Managed Fund.

At Stacks Goudkamp, we have extensive experience with claims against both public and private healthcare providers and understand the unique challenges involved in establishing negligence within the public system.

Even if your condition would have eventually worsened, you may still have a claim if the delay:

  • Caused a new condition or accelerated the deterioration of your condition
  • Reduced treatment options that would have been effective or available earlier
  • Caused additional pain and suffering during the delay period
  • Shortened your life expectancy, long-term survival rate or quality of life
  • Required more taxing or aggressive treatment than would have been needed with earlier intervention
  • Reduced the probability of a better outcome


Medical negligence law recognises the concept of a loss of improved prospects – where negligence deprives you of the opportunity for a better outcome, even if that outcome wasn’t guaranteed.

At Stacks Goudkamp, our experienced lawyers work with medical experts to assess how the delay affected your prognosis compared to what would have occurred with timely intervention, even if some deterioration was inevitable.

Delayed diagnosis compensation claims typically take between 18 months and 3 years to resolve, though this timeframe can vary based on:

  • The complexity of the medical issues involved
  • Whether liability is disputed
  • The severity of harm caused by the delay
  • The need for multiple expert opinions
  • The time needed to determine your long-term prognosis
  • Court schedules if litigation is necessary


Delayed diagnosis cases often require detailed expert evidence to establish what would have happened with earlier intervention, which can add to the timeframe.

At Stacks Goudkamp, we work efficiently to progress your claim while ensuring we never compromise on thoroughness or the compensation you deserve. We keep you regularly updated on the progress and expected timeframes throughout the process.

At Stacks Goudkamp, in most cases, we handle delayed diagnosis claims on a No Win, No Fee basis, meaning:

  • You pay no upfront legal costs
  • We fund all expenses during your claim, including expert medical reports, which can be costly
  • Legal fees to us are only payable if your claim is successful
  • A percentage of your legal costs will be recovered from the insurer if your claim succeeds


Unlike some firms, we don’t use litigation lenders who charge high interest rates for funding medical reports and other expenses. We cover these costs ourselves, ensuring you don’t face additional financial burdens during an already challenging time.

During your initial consultation, we’ll explain our fee structure clearly so you understand the process completely before proceeding.

Key evidence in delayed diagnosis and treatment claims includes:

  1. Complete medical records showing the timeline of consultations, tests, and treatments
  2. Referral letters and correspondence between healthcare providers
  3. Diagnostic imaging and test results, including dates they were performed and reviewed
  4. Evidence of cancelled or rescheduled appointments and their reasons
  5. Records of symptoms reported at each consultation
  6. Expert medical opinions on appropriate timeframes for your condition
  7. Medical literature on the effects of treatment delays for your condition
  8. Witness statements from family members about reported symptoms and deterioration


At Stacks Goudkamp, we have extensive experience gathering and analysing complex medical evidence to build compelling delayed diagnosis claims. We work with respected medical experts who can clearly explain how delays affected your outcome and what should have occurred with appropriate care.

MEET THE TEAM

WHAT CAN I CLAIM COMPENSATION FOR?

Being a victim of medical negligence can have a severe impact on your life and financial position. If you have been injured due to negligent medical treatment you may be entitled to claim compensation.

It is important to understand that compensation is awarded for the way you are worse off as a result of the medical negligence, and not just for the fact that negligence occurred. For this reason, Stacks Goudkamp will take the time to understand your circumstances before, and after the medical incident so that we can better craft your claim for compensation.

Once we truly understand your personal, family, and working circumstances we can maximise the compensation that you can claim under the various heads of damages that are available. In NSW damages for medical negligence claims are assessed under the Civil Liability Act 2002 (NSW).

These include allowances for actual losses, including both past and likely future losses.

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The Stacks Goudkamp way

We are dedicated and the leading No Win, No Fee personal injury lawyers in NSW. For over 40 years, Stacks Goudkamp has been helping injured Australians to receive the compensation they need and deserve.

We are dedicated and the leading No Win, No Fee personal injury lawyers in NSW. For
over 40 years, Stacks Goudkamp has been helping injured Australians to receive the
compensation they need and deserve.

Reach Out

Call or Email us to start the process and to receive expert legal advice for personal injury or compensation claims. Seek the professional support you deserve on (02) 4058 2715 or enquire online through our website.

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We are just a call or email away. Do not struggle with complex personal injury claims processes and in dealing with insurance companies on your own. We are here to listen and to help you to get the compensation you deserve.

Free Initial Consultation

We will not charge you for a comprehensive initial consultation where we will listen to your needs and provide you with free detailed advice. Compassion is what drives us. You can be sure that your questions will be answered.

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Here, we will explain the next steps and what it takes to achieve the best possible outcome.

No Win, No Fee

We will not require you to pay our legal fees, or any expenses (disbursements), unless we win your personal injury claim i.e you receive compensation. We know that being injured can result in terrible financial pressures.

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We pride ourselves on giving every injured Australian the peace of mind that we will look after them by acting on a no win no fee basis for their compensation claims.

CONTACT US

Contact your local team for a free consultation to find out if you are eligible for compensation

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I could write a book as to how the last 4 years would have been different if not for Tom and his team.
The support, assistance, advice from the first conversation till even after the settlement was second to none from the team at Stacks Goudkamp.
Four years on and after many downs, my children and I have our lives back.
We are unable to THANK YOU enough, but know that you have changed our lives for the better in so many ways since the accident.

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